Frequently Asked Questions

Shopping Information

What Shipping Methods Are Available?

Our primary shipping company is USPS

How Long Will It Take To Get My Package?

3-5 days using USPS if you use a P.O.Box as your shipping address it generally takes 2-4 days for your package to arrive. 

Do You Ship Internationally?

Yes, you do need to contact us for shipping rates.

Payment Information

What Payment Methods Are Accepted?

We accept all major credit cards and PayPal.

Is Buying On-Line Safe?

If you noticed in our web address https://www.purifan-replacement-filter.com the “S” after http is a sign that our website is secure and our SSL certificate is up to date.  We are a secured site.

Orders & Returns

How do I place an Order?

Find the product you feel best fits your needs and click the add to cart button or give customer service a call and we can help with your purchase.

Do I need an account to place an order?

No, you can check out as a guest.

Who should I to contact if I have any queries?

Our Customer Service At 316-777-0055 M-F  8:00 AM – 5:00 PM CDT

How Can I Cancel Or Change My Order?
How Do I Track My Order?

A Tracking # will be e-mailed to you within 24 hours after you placed your order.

How Can I Return a Product?